From Computerworld comes “Law Firms Open Up,” a short piece focusing on the use (and non-use) of extranets by law firms.
I addressed the benefits of extranets in my article “Extranet Basics: Taking A Step Toward a Client-Focused Practice,” which made the points covered in the Computerworld article, plus a few more, over three-and-a-half years ago. It’s interesting to compare the two articles. The time from idea to implementation in legal technology can be shocking.
The Computerworld article also raises an important idea that I can guarantee has not received enough attention – what are the ownership issues involved in creating and maintaining extranets for clients?