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Dennis Kennedy is a well-known lawyer, author, blogger, speaker and podcaster who is considered among the most influential authority on the application of technology in the practice of law. He is widely-praised for his ability to communicate complex technological and legal issues into language that non-experts can easily understand.

Good question. Important question. Maybe the Big Question.
Ron Friedmann offers his insights into the question in a post about an article in which Cisco’s Mark Chandler raises the question in the context of document review in electronic discovery.
The money quote from Ron:

I’ve written previously that the choosing the best document review approach