There is a period after you finish writing a book when you start to feel like you are about to throw it off a cliff into the ocean. Will anyone read it? Will anyone like it? Most importantly, will it help anyone?

And that even happens when you finish the second edition of a book that was as well-received as the first edition of Tom Mighell and I’s The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together.

We’re starting to hear from people who have read the book and it’s starting to feel like we didn’t throw the book off a cliff. In fact, we are very pleased with the comments we’ve gotten and are grateful for what people have had to say about the book.

Here’s a sampling.

Carolyn Elefant (of MyShingle.com fame) posted a comment on Facebook that made all the hard work seem worthwhile. Carolyn is a pioneer in the use of the Internet by lawyers and it’s difficult to put into words how much this comment meant to us:

The first edition of Dennis’ and Tom Mighell’s book on collaborative tech tools was released over 10 years ago and it soon became a staple of my law practice. I used the tech recommendations on wikis to help my then-30 member trade association draft 65 pages of comments on regulations for siting offshore renewables on the outer continental shelf and drafting and marking up legislation that lead to $50 million in federal appropriations for these nascent technologies. I have collaborated with my virtual assistant of 9 years using some or all of these tools and relied on them to attempt to create an #altlaw consortium law firm back in 2009 before anyone was doing that kind of stuff. Legal Tech is often confined to its own silos and so we don’t realize the profound contribution that it often makes to substantive law so I think it is important for those of us in the trenches who are actually using this stuff for real clients and real causes to share our experience. As an Audible convert, I don’t buy many books these days but I plan on purchasing this new edition at Tech Show.

Jordan Furlong of Law21.ca fame and the author of Law Is a Buyer’s Market: Building A Client-First Law Firm recently unleashed a “ttweetstorm” review that had us blushing, but very grateful:

Ten years ago, almost to the day, I published a review of “The Lawyer’s Guide to Collaboration Tools and Technologies,” by @denniskennedy and @TomMighell: http://bit.ly/2rGWoa1 1/10

If you’re a younger or newer arrival on the legal tech scene, you might not appreciate just how much Dennis and Tom were (and are) giants of legal technology development and scholarship. 2/10

Meeting and speaking with Dennis at my first ABA TECHSHOW was a thrill for me. When Tom highlighted Law21 in his “Inter Alia” newsletter as “Blawg of the Day,” I was so pumped I wrote a post about it. 3/10

“The Lawyer’s Guide to Collaboration Tools and Technologies,” as my 2008 review attests, was a landmark publication — but not just because of the extraordinarily detailed insight and practical advice it contained. 4/10

It was important because it both foretold and helped usher in an entirely new category of legal scholarship: The study of *how lawyers worked.* 5/10

That wasn’t a subject most people talked or wrote about. But Dennis and Tom saw clearly, before the rest of us, that legal technology was going to transform the “how” of lawyer work. That might seem commonplace today. It was borderline radical in 2008. 6/10

And they were entirely correct that the most significant impact of tech on how lawyers work would be “less about personal productivity and more about using technology to make it easier for people to work together.” 7/10

Collaboration is the future of law practice. More accurately, it’s the future of “legal services delivery,” a better phrase that focuses on value to the client and the relationships among clients and providers to create that value. Dennis and Tom saw that before any of us. 8/10

All of which is to say that I think “The Lawyer’s Guide to Collaboration Tools and Technologies” is one of the most important books in the recent history of law practice management and technology. And that’s why this next and final tweet is especially good news: 9/10

Dennis Kennedy and Tom Mighell have published a Revised Second Edition of “The Lawyer’s Guide to Collaboration Tools and Technologies” (https://shop.americanbar.org/eBus/Store/ProductDetails.aspx?productId=312056356&pubstartdate=2018-02-01&pubenddate=2018-05-08&sortby=Date+(DESC)&perpage=250 …). If you want to know the present and future of collaborative legal services, this is the book for you.

The thoughtful and wise John Heckman at the Does It Compute? blog recently posted a review that did a great job of summarizing our key points and themes and said:

The Second Edition of Dennis Kennedy and Tom Mighell’s Lawyer’s Guide to Collaboration Tools and Technologies is long overdue. The book is a sweeping panorama of the wide variety of tools available to lawyers today in what is perhaps the most rapidly evolving area of web-based technologies.

The book has two distinct areas: “how to” accomplish varieties of collaboration, and arguments in favor of it. The latter element is probably even more important than the “how tos.” As they put it: “Technology choices are always more about culture than they are about technology.” They return to this theme repeatedly in an effort to address the issue of what I call “dysfunctional” law firms: where each individual senior partner is like a medieval duke in his own little castle on top of his own little hill.

Just one more (do I seem like a proud parent?):

Niki Black, the well-known author on legal tech, has a post on Above the Law called “Online Collaboration For Lawyers: Security Issues, Recommendations, And Predictions” that reviews the book in detail and also does a great job of covering our key points. Niki concludes:

Choosing the right tools for secure communication and collaboration in your law firm won’t be easy. But the time spent will pay off in the long run, since the collaboration choices you make today will necessarily impact your firm down the road. That’s why it’s so important to make educated decisions that will help to lay the groundwork for your firm’s future success. And if you’re not sure where to start, this book is a great resource that can help you make the right long-term collaboration software decisions for your firm.

I second all the points Niki makes about security in online collaboration in her post. Tom and I will be speaking on that very topic at the 2018 College of Law Practice Management Futures Conference in October. Our session is called “Cybersecurity is a Team Sport.” If you are interested in having Tom and me speak to your group on that topic, please contact me.

As for our book, we are delighted by the reaction so far. If you want to buy the book (and I know I’ve gotten you interested), you can get it at the ABA Shop.

+++++++++++++++++

[Originally posted on DennisKennedy.Blog (https://www.denniskennedy.com/blog/)]

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Now available:

The second edition of The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell.

Photo of box of books

Ten years ago, Tom Mighell and I wrote the first edition of The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together. We decided that it was time for a second edition. The photo to the right is the box of books that arrived at my house recently. For an author, that’s when it really feels like the book is finally done.

For the reader, however, it’s probably more meaningful that the book is available for purchase more so than that I have received my copies.

The good news is that you can now purchase the book from the ABA Bookstore. Only the paperback version is currently available. I’m told that the eBook version will be available in the near future. Check my blog and the ABA Bookstore page for the book for details on that.

Much has changed in the last ten years, so the book has many revised and new chapters, including an all new chapter on Slack. It is just one on several now important tools that didn’t even exist ten years ago.

While writing the book, Tom and I noted a few big changes:

  1. The movement to smartphones and mobile apps is probably the biggest trend in this area.
  2. Most lawyers and others now understand the potential and the utility of the cloud.
  3. Names have changed, but many collaboration technology concepts have stayed the same.
  4. Culture and process are ultimately more important than specific technologies and tools.

In my opinion, the book is even better than before and I encourage you to look into the book, consider buying it, and definitely recommend it to your friends.

We are in the rollout stage for the book. If you regularly review books for a legal audience and would like a reviewer copy, please let Tom or me know. Both of us expect to be speaking on this topic, so contact us if that is a good topic for your group.

Writing a book is hard work, but it’s great to get to unveil the result to the world.

Ordering information for book can be found here.

 

 

[Originally posted on DennisKennedy.Blog (https://www.denniskennedy.com/blog/)]

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Now available: The new second edition of The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell.

I have a new article out in the January issue of the Law Practice Today webzine. It’s called “Thirteen Mobile Collaboration Tips for 2013.”

As the article summary says:

The expansion of mobile technology continues to rapidly change how lawyers collaborate. To stay up to speed, think beyond gadgets and apps, and devote some time to thinking about how you can work better in the expanding mobile world. These tips will help.

The article offers practical collaboration tips that cut across a variety of platforms and are not limited to specific tools, technologies or brands. I tried to provide tips that would be useful to all – from beginners to advanced users – and give readers some questions to ask and issues to think about.

The money quote:

Get a solid understanding of where you are, find ways to help others work with you using a variety of tools and giving them multiple options, and make yourself someone people look forward to working with, no matter where you are or they are.

I expect that I’ll cover many of these tips in more detail in my upcoming presentation on mobile collaboration at ABA TECHSHOW 2013 in Chicago in April.

Hope you find the article helpful. What other tips would you have for improving mobile collaboration?

[Originally posted on DennisKennedy.Blog (https://denniskennedy.com/blog/)]

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Facebook in One Hour for Lawyers, the new book from Allison Shields and me, is now available (iBook version here). Our previous book, LinkedIn in One Hour for Lawyers is also available and also can be downloaded as an iBook. Also still available, The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell.

Tom Mighell and I have recorded another episode of The Kennedy-Mighell Report podcast and it’s now available on the Legal Talk Network and on iTunes, with an RSS feed here. The episode is called “One Inbox to Rule Them All” (show notes here), and it’s sponsored by Clio. A special thank you to readers of this blog who listen to the podcast – consider trying out an episode or becoming a regular subscriber through iTunes or our RSS feed.

Here’s the episode (#43) description:

Facebook has just announced its new Facebook Messages, which has been referred to as “Facebook email” or a “Gmail killer.” It’s not exactly email, but it does aim to centralize all of our messaging in the Facebook platform. Given Facebook’s scope, is this a game-changer? In this episode, co-hosts Dennis Kennedy and Tom Mighell take a look at Facebook Messages and its implications, how social media and webmail are changing our relationship to email, and whether Facebook Messages or other forms of webmail are in your future. After you listen,

I keep hearing myself say this year that is “email is broken.” Facebook Messages is the latest high visibility effort to radically change the way we use email. In part, it’s a way to give you a Facebook email address, but, more so, it’s a way to bring email, instant messages, Facebook messages and the like into a unified inbox.

We were a little wary of any high-profile “email replacement” after Google Wave fizzled out, but we explored some of the potential advantages and disadvantages of a Facebook-based approach, including potential electronic discovery issues and reservations about giving Facebook even more of our information.

I’m intrigued by the idea of a unified inbox or social media dashboard, whether it might be Facebook Messages or something yet to come. Whether or not Facebook Messages is the right answer or not, the fact is that anything available to Facebook’s 500 million users simply cannot be ignored. You’ll want to watch developments in Facebook Messages before they sneak up on you.

In our “stuff Tom and Dennis having been talking about” segment, we take a look at our practical experiences with e-book readers and share the ways we have found them useful. Tom, a longtime user of the Kindle, also talks about his experience with the iPad as an ebook reader.

We end the episode with our Parting Shots segment, in which we give a couple of useful tips. Tom talks about the Rockmelt Browser, a new browser that incoporates social media. I was dubious about a new browser, but Tom managed to get me interested in trying it, even though I haven’t started yet. I recommend the Canadian Broadcasting Company’s Spark podcast, a weekly radio show hosted by Nora Young that covers technology and its many consequences in an engaging, entertaining and educational way. I especially liked episode 127.

Let us know what you think about this episode. Show notes for the podcast are here. And try some of the back episodes as well. I recommend subscribing to the podcast on iTunes so you automatically get each new episode as it is released. You can also now follow the podcast on Twitter at @tkmreport.

[Originally posted on DennisKennedy.Blog (https://www.denniskennedy.com/blog/)]

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Now Available! The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Visit the companion website for the book at LawyersGuidetoCollaboration.com. Twitter: @collabtools

Episode 2 of The Kennedy-Mighell Report Podcast is now available at its new home on the Legal Talk Network. In this episode, Tom and I talk with our guest co-host, Adrian Linares, about our take-aways from the recent ABA TECHSHOW 2009.
As I mention in the podcast, TECHSHOW reminded me of one of the recurring themes in my work – that legal technology (and information technology in general) is always more about people than it is about the technology. I recommend that you give the podcast a listen to hear our reactions to TECHSHOW and about some of the social aspects of legal technology today. Note also that we are looking for audience questions to answer in future podcasts.
I’ve been meaning to write a wrap-up post on my TECHSHOW experience, and this seems like a good place to do that.
As I first made my way to the TECHSHOW floor, I immediately saw Tom Mighell and Adriana Linares at the Conference Concierge booth and I felt like everything was in the right place in the legal tech world. From there, it was on the Twitter session and the three-day whirlwind that my TECHSHOW visits have become. I think that I did a good job of trying to visit with everyone I could, but if I missed you, it wasn’t for lack of trying, just a shortage of time.
My one disappointment at TECHSHOW was not getting much time on the exhibit floor to visit with vendors. I had a great conversation with Rick Borstein of Adobe about some ways to use Acrobat 9 (think portfolios and RSS feeds) and have some great suggestions to try. Otherwise, I got the chance to visit with my RocketMatter pals, Larry and Ariel, JD Supra, TotalAttorneys, Clio and Thompson West. I learned some interesting things, some potentially practice-changing, but didn’t get a strong sense of where the vendors are at today. As others have mentioned, electronic discovery is definitely a big item these days on the vendor floor.
As I was lamenting the lack of exhibit hall time I had on Friday afternoon (as the exhibit hall neared closing time), I ran into my friend, Andrew Sandler, at LegalQB, who was busy at work shooting videos of vendors and creating a virtual exhibit hall. You could go to the LegalQB site and mouse over vendors on the floor map and get info and see videos of vendor reps answering basic questions about products and services. The idea is that, at your own pace and without being bothered by sales pitches, you can learn about a vendor and come to the booths that interest you armed with basic knowledge and knowing what questions you have. Cool idea. Even cooler, LegalQB plans to make that info always available outside the conference setting. Andrew shot some video of Tom and me talking about our book and podcast that will be up on the LegalQB site. Give LegalQB a look.
I really enjoyed the three presentations I gave, two with Tom Mighell on topics related to our book, The Lawyer’s Guide to Collaboration Tools and Technologies, and one with Joel Alleyne, who was excellent to work with as a co-presenter, on a “client-focused” approach to collaboration. I’ve put up stripped-down black-and-white versions of slides from two of the presentations on SlideShare (here and here) as an example of how you can use this online tool to share presentation slides. There was a fair amount of twittering during the sessions and legal blogger extraordinaire Allison Shields has a nice summary of one of the sessions.
Tom and I did a roundtable session on collaboration tools, where we experimented with some “unconference” techniques. After introductions, we found that two of the attendees were actually on opposite sides of some matters. We took the opportunity to break into groups and discussed what, to me, is the hardest, but very common, collaboration situation – collaborating with people on opposite sides. While I’d characterize the success of the experiment as mixed, the planned 5 to minute discussion went much longer and people had some good ideas. I learned a lot. Then we discussed some questions about confidentiality and encryption, Google Docs, SharePoint and some other specific tools.
As a presenter, doing three presentations in a row reminded on the need to hydrate, hydrate, hydrate, and to protect your voice, especially on the night before. I was a little lacking in both departments, but left with my voice pretty much intact.
We gave away copies of our book – meaning the book and the new 2009 update on CD – at each of my sessions. After very limited success with the “trivia question” approach last year, Tom and I have done the book giveaways by finding the person in the audience who is newest to the legal business. I’ve been pleasantly surprised by how well this approach works (it always narrows down to one; trivia questions often draw many simultaneous hand-raisers). The rest of the audience stays interested and there is a good feeling in the room for the winner. Several people came up to me after sessions to say how much they liked this approach.
We heard from several sources that collaboration was a hot topic and that our book sold well. That’s always good to hear. As I mentioned, there’s a new CD update for 2009, with a new chapter of tips, new developments, forms, audio and more. We also took advantage of the opportunity to lobby our ABA publishers to release the book as a Kindle experiment. I’m not sure that we made much progress, but let Tom or me know if you would be interested in a Kindle version of the book and we’ll keep pushing our publisher.
The Sessions. For many years, my friends have discouraged me from attending their sessions, saying “you already know this.” That’s not really true, but I know what they mean. I’ve noticed that I attend fewer sessions at conferences, in part because the best learning really does happen in the hallways and lobbies outside the sessions. I also have a unique position where I can talk to many of the speakers outside the sessions, especially at TECHSHOW where many of the speakers are friends, but for any attendee, access to speakers at TECHSHOW is second to none and one of the big plusses of the show.
There were two sessions I attended that I wanted to note. The first was the Twitter session at the start of the conference. While, admittedly, sitting by Jordan Furlong was guaranteed to result in Twitter shenanigans, and it did, it was fascinating to observe the twittering during the session and how the #techshow hashtag moved up to the #3 trending search term on all of Search.twitter.com during the session. While I liked the session, my sense by the end of it was that I’d probably focus more on the whys, hows and so whats of Twitter if I ever presented on the topic.
The other session, which I think was the centerpiece of the conference, was Richard Susskind’s keynote speech. I posted my notes from the session here, so I won’t go into any detail here. A few conclusions – buy the book (The End of Lawyers?), read the book and discuss the book with others. I enjoyed getting a couple of chances to chat briefly with Richard. I compare the book favorably to Tom Friedmann’s “The Earth is Flat” in that pulls together and synthesizes a lot of important ideas that people have been tossing around, systematizes those ideas in highly understandable ways, and provides a single point of entry for those new to the discussion. The presentation was excellent on so many levels and gave me many touchpoints to tie into my presentations the following day.
Probably my favorite part of the move of TECHSHOW to the Chicago Hilton has been the willingness of the TECHSHOW chairs and ABA Law Practice Management Section to open up a suite to attendees to hang out in the evenings. As I mentioned before, the access to speakers is a huge selling point of TECHSHOW.
Anyway, I spent more than a few hours at the suite on the evenings I was there and appreciated the chance to talk to others about technology and other topics. On the first evening, I found myself in a great conversation with Marc Lauritsen, Jordan Furlong and Ariel Jatib in which we were trying to predict what the next wave of lawyers’ use of the Internet would be. If websites were generation one, and blogs were generation two, was Twitter the start of generation three? Maybe. We went well beyond that and the conversation was worth the trip for me. The Twitter length summary of what’s next from our conversation – audio/video (the easy answer), SMS as a platform, and automated decision-making / legal risk management.
Thanks to Adriana Linares, Kevin O’Keefe, Ed Adams (my “boss” for my ABA Journal tech column) and others who organized events like Beer and Blawgers, the great dinner events, and other activities. One of my favorite TECHSHOW moments was at the Beer and Blawger event, where bloggers/twitterers who knew each other by reputation got to meet in person for the first time. It was funny and cool at the same time to hear people shouting, “Oh my God, you’re @legaltypist!” or @econwriter5 or other Twitter handles. It was also fascinating to see the difference in approach of people who brand their names on Twitter (e.g., @denniskennedy, @tommighell, @jimcalloway) as compared to those who use handles.
Tom and I hosted a very nice dinner at Catch 35, a very good seafood restaurant with a very memorable bread pudding dessert, where we talked about Kindles and a bunch of other topics. Thanks to all who signed up for our dinner.
The last day of sessions ended with the speaker luncheon and the passing of the torch from the current board chair, Laura Calloway (fabulous job, Laura!), to the next board chair, Debbie Foster, and the first meeting of the new board. As a former board member, I always enjoy that tradition.
On Saturday afternoon, I had the rare chance to sit down and talk for a couple of hours with my friend and honorary cousin, Dan Pinnington, something we haven’t had the chance to do for a few years. Dan, along with Reid Trautz, has co-written a new book , The Busy Lawyer’s Guide to Success, which is chockful of law practice management tips (more than 700) and is a must-read. Lots of great info in it and they have a website for it at http://lawyersuccesstips.com.
I made the comment in my presentations that, especially because of the economy, TECHSHOW was a gathering of the right people at the right place at the right time on legal technology. I suspect that the ideas, relationships and energy generated by TECHSHOW 2009 will one day be seen to have played an important role in the evolution of the practice of law toward the ideas some of us loosely call Law 2.0.
Toward that end, I end by pointing to the continuing Twitter conversation that began at TECHSHOW and has keep going at a great pace ever since. It can be found by searching for “#techshow” (or just “techshow”) at Search.twitter.com. You can even join in this conversation by adding the hashtag #techshow to your related tweets. It’s definitely a space to watch.
A big thank you to everyone for making this one of my best TECHSHOWs of the ten or so I’ve attended. As I said, legal technology ultimately is more about people than technology.
[Originally posted on DennisKennedy.Blog (https://www.denniskennedy.com/blog/)]
Check out the new The Kennedy-Mighell Report Podcast on the Legal Talk Network.
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Now Available! The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Visit the companion website for the book at LawyersGuidetoCollaboration.com. Twitter: @collabtools
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As part of blawgiversary week at DennisKennedy.Blog, I’ve invited readers to send me their questions and I’ll try to answer each of them with a “By Request” post.
Not surprisingly, real life has intruded on my plan, so I’m running behind. However, keep sending your questions in and I’ll see how many I can answer this weekend.
Here’s the next question:
“Are you aware of any tailor-made programs being offered as CLE programs, or simply in-house training presentations for Sharepoint use in-house or in the small/large (legal) office setting?”
My short answer is “no,” but I did some checking into this question.
When it comes to SharePoint questions, my “go to” person is my friend Randy Holloway at Microsoft, who, among other things, has written a book on SharePoint, SharePoint 2007 and Office Development Expert Solutions (Programmer to Programmer).
Randy pointed me to Microsoft’s online training for SharePoint Server 2007 as a good place to start. It has a set of 21 twenty to thirty minute sessions on a variety of topics.
For legal-specific SharePoint seminars, I’d consider attending the annual ILTA conference or seeing what local or regional ILTA programs might be scheduled on the topic of SharePoint.
I’m curious about whether readers have other suggestions for SharePoint seminars, online or live, or other ways to learn about SharePoint for law firms and legal departments. If you have suggestions, leave a comment.
[Originally posted on DennisKennedy.Blog (https://www.denniskennedy.com/blog/)]
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Now Available! The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Visit the companion website for the book at LawyersGuidetoCollaboration.com. Twitter: @collabtools
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I wrote a post on LawyersGuidetoCollaboration.com the other day called “Eating Our Own Collaboration Tools Dog Food.” For those unfamiliar with the reference, “eating one’s own dog food” is a term, often associated with Microsoft, that refers to a company that actually uses its own products.
The reference in my post was to an example of Tom Mighell and I actually using some of the collaboration tools we wrote about in our book to actually, well, collaborate on a project we were working on. I recommend the post because it walks through some of the basic tools we used and how and why we used them.
I noted five takeaways from our experience:

1. We actually use the collaboration tools we write and talk about.
2. We like having a tool box of collaboration tools for different purposes rather than being concerned with a single all-purpose collaboration tool.
3. Different tools work well for different purposes.
4. Even in the same project you might use a number of different tools to do the same types of thins.
5. We really like the way you can open a constant communications channel to help you work by using instant messaging.

I’ve gotten some email about the post. I was struck by how people recommended another all-in-one tool that we could have used (for example, Acrobat.com) instead of the variety of common tools we actually used.
The emailers are exactly right – we could have done that. And it would have worked well for us, although we are creatures of habit and tend to use the tools we are most familiar and comfortable with..
The most interesting thing about collaboration tools is that there are many ways to get to the same place. The more versatility and flexibility you can have with these tools, the more collaboration options you’ll have and you’ll be able to find a good way to work with whomever you happen to be working with.
I appreciate all the comments, and invite others as well, once you read the post.
As I look back on the post, I also want to highlight the “takeaway” that instant messaging really can play a key role in collaboration efforts. Tom and I have written an article about this topic that should be appearing soon in the ABA’s Law Practice magazine.
This seems like a good time to mention that Tom and I will be speaking on collaboration tools at the ABA TECHSHOW in April, including a roundtable session in which we plan to use some “unconference” techniques. Hope to see you there. You can get quick updates on collaboration tools and our upcoming sessions via Twitter by following @collabtools.
[Originally posted on DennisKennedy.Blog (https://www.denniskennedy.com/blog/)]
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Now Available! The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Visit the companion website for the book at LawyersGuidetoCollaboration.com. Twitter: @collabtools
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Client technology surveys are an easy and inexpensive way to improve your use of technology and make it easier for your clients to work with you. In my latest ABA Journal tech column, A Powerful Little Tool You Must Use, I talk about the basics, benefits and best tips for using client technology surveys.
To summarize:
“It’s a great time to focus on client technology surveys. They are simple, surprisingly effective, can fit on a single page and can be used as a script on a phone call.”
I prefer a short and simple approach and suggest five types of questions to use. Tom Mighell and I also have a sample client tech survey in our book because these surveys can really help you pick the right collaboration tools to use with your clients. It’s also worthwhile checking with Adriana Linares for her latest suggestions about client tech surveys.
I also suggest some good times to use a survey and how it can be a way to create a positive “touch” of your best clients, an especially good idea in tough economic times.
I invite you to read the whole article and let me know your thoughts on the topic.
[Originally posted on DennisKennedy.Blog (https://www.denniskennedy.com/blog/)]
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Now Available! The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Visit the companion website for the book at LawyersGuidetoCollaboration.com. Twitter: @collabtools
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With a big thank you to our friend Kevin O’Keefe and LexBlog, Tom Mighell and I are pleased to announce that the companion blogsite for our book, LawyersGuidetoCollaboration.com, is now live.
I recommend that you check out the initial welcoming post to see what’s in store at the site. We’re excited about how the blogsite and the companion wiki will extend and update our book.
If you are attending the ILTA conference next week, please be aware that Tom and I will be speaking at two sessions on the topic of our book on August 26 and 27. Hope to see you there and maybe even try to put together some kind of blogger meetup.
[Originally posted on DennisKennedy.Blog (https://www.denniskennedy.com/blog/)]
Now Available! The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Visit the companion blogsite for the book at LawyersGuidetoCollaboration.com
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Readers of this blog who will be in New York City on Friday (August 8), either for the American Bar Association’s Annual Meeting or otherwise, will definitely want to attend Tom Mighell’s presentation, Working Together, Wherever You Are: The Lawyer’s Guide to Collaboration Tools (Friday, August 8, 2008, 2 :00 p.m. – 3:30 p.m., Conference Room D, Executive Conference Center, Sheraton New York).
The presentation is based on our book. I’ll not be able to be there, but Tom will do an excellent job, and we’re trying to see if I can participate briefly during a demo of one of the online collaboration tools.
From the program description:

Lawyers and firms are increasingly seeking new ways to collaborate with colleagues, clients, opposing counsel, and others. This program will focus on the practical ways every lawyer can use existing and new tools to work better and smarter with others. [This session] will emphasize how to select and use various collaboration tools and technologies. This session is equally useful for both “techies” and “non-techies.”

We’re also hoping to unveil the new book companion site (LawyersGuidetoCollaboration.com) at the session.
This will be a great opportunity to explore some of the ideas in our book and see some of the tools we like in action. It’s one session from a series by the ABA’s Law Practice Management Section at the Annual Meeting and learn more about the benefits of membership in the LPM Section.
[Originally posted on DennisKennedy.Blog (https://www.denniskennedy.com/blog/)]
The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together, by Dennis Kennedy and Tom Mighell. Join the book’s Facebook Group here Now available on Amazon, too.
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